Refund policy
30-Day Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 30 days of delivery for a full refund or exchange.
Eligibility
- Items must be returned within 30 days of delivery
- Products must be unused, unworn, and in their original condition with all tags attached
- Items must be in their original packaging
- Proof of purchase (receipt or order confirmation) is required
Non-Returnable Items
- Final sale or clearance items
- Gift cards
- Personalized or custom-made products
- Perishable goods
Return Process
- Contact us at [your email] to initiate a return
- We'll provide you with a return authorization and shipping instructions
- Pack the item securely in its original packaging
- Ship the item back to us using a trackable shipping method
Refunds
- Refunds will be processed within 5-10 business days after we receive your return
- Refunds will be issued to the original payment method
- Shipping costs are non-refundable
- Return shipping costs are the customer's responsibility unless the item is defective or we made an error
Damaged or Defective Items If you receive a damaged or defective item, please contact us immediately with photos. We'll arrange for a replacement or full refund, including return shipping costs.