Refund policy

30-Day Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 30 days of delivery for a full refund or exchange.

Eligibility

  • Items must be returned within 30 days of delivery
  • Products must be unused, unworn, and in their original condition with all tags attached
  • Items must be in their original packaging
  • Proof of purchase (receipt or order confirmation) is required

Non-Returnable Items

  • Final sale or clearance items
  • Gift cards
  • Personalized or custom-made products
  • Perishable goods

Return Process

  1. Contact us at [your email] to initiate a return
  2. We'll provide you with a return authorization and shipping instructions
  3. Pack the item securely in its original packaging
  4. Ship the item back to us using a trackable shipping method

Refunds

  • Refunds will be processed within 5-10 business days after we receive your return
  • Refunds will be issued to the original payment method
  • Shipping costs are non-refundable
  • Return shipping costs are the customer's responsibility unless the item is defective or we made an error

Damaged or Defective Items If you receive a damaged or defective item, please contact us immediately with photos. We'll arrange for a replacement or full refund, including return shipping costs.